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September 16, 2007 on NBC Channel 5
See on NBC Channel 5's Weekend Web Report in Chicago.

October 8, 2007's survey about consumers and their computers
When Your Most Significant Other is a Computer In a special to, Lamont Wood talks about's survey about consumers and their computers.

Wall Street Journal (subscription required) October 2, 2007
Remote Computer Help.
Remote Computer Help In the "Quick Fix" section, Nancy Matsumoto outlines options for consumers needing computer support.

September 11, 2007 Help is a Download Away
Larry Magid interviews CMO, Anthony Rodio, in this video podcast

August 25, 2007
Saul Friedman Urges Seniors to Learn Computers
This article talks about friendly remote tech support options for seniors

August 25, 2007 experience
Service Untitled writes a review about their experience with

August 8, 2007
Tech support options grow over the phone
KRON's Tech Reporter Gabriel Slate reports how's remote tech support adds privacy and convenience to PC Repairs...

August 2, 2007
Sweet Support Soothes Small Business
Lauren Simonds writes about how can save small businesses from technology headaches.

July, 2007
Help! My Computer Froze Up and I Lost my Work!
Susan Ayers Walker talks about how seniors can benefit from remote tech support services like

July 20, 2007
Top 3 Vista Support Issues
Peter Galli writes about's high success rate for helping customers deal with Vista upgrade problems.

July 19, 2007
Remote Support: Are You Non-Geek Enough to Try It?
Robin Raskin notes that patented tools make stand apart from the field.

July 13, 2007
Windows Vista Interface Causes Problems For Consumers, Support Firm Says
Antone Gonsalves notes that navigating Windows Vista's Aero user interface is a big problem for many consumers according to

May 21, 2007
Remote support comes to consumers' aid
Erica Ogg notes that third-party remote support providers, including, are an affordable alternative to computer manufacturer services.

May 17, 2007
Instant computer help online for businesses
Read Daniel Kehrer's account of how a small business owner's recruiting company was saved by

May 3, 2007
7 Tips on Handling Computer Stress and Frustration
Elizabeth Scott identifies as a user-friendly and inexpensive solution for protection from computer stress.

April 23, 2007
Tech Talk: Remote diagnostic services make tech support less hellish
Dean Takahashi of the San Jose Mercury News writes about remote tech support services and using for a system update.

March 8, 2007
Keeping Your PC in Tune With Daylight Savings
David LaGesse of US News & World Report writes about the early Daylight Savings Time event this year, and how's free DST service is one solution.

February 12, 2007
Tech Support for the Home Office
“More workers are being cut loose from the corporate support system when they work from home,” writes Arik Hesseldahl in a Special Report: The CEO Guide to Technology.

January 30, 2007 shows off at the DEMO conference
Marc and Anthony from present exactly how fast we can help a person's computer run faster – within a 6 minute presentation in front of the tough audience at DEMO!

Can SupportSoft Make PC Repairs Sexy?
Owen Thomas blogs in Business 2.0 Beta about's launch and marketing strategies, and interviews's CEO Josh Pickus.

Computer Crazy
(Video requires Windows Media Player)
CMO Anthony Rodio was featured on FOX NEWS in a "Computer Crazy" segment with Fox News Live Anchor E.D. Hill. Anthony discussed the results of the survey and what options people can turn to for technology support.

January 26, 2007
Online Losers At Love
Dr. Robi Ludwig in the NY Post on how spending a few minutes with to get your computer fixed might help avoid spending a week trying to save your marriage!

January 24, 2007
More Vista Upgrade Helpers
Robin Raskin, aka "The Boomer", on the array of offerings available to help consumers manage the migration to Vista

Vista Changes Everything
Get answers to your questions about what will be in store for you if you plan to upgrade to Microsoft Vista from Cadir, our head tech expert. (Really! He's our CTO.)